ChanelCoco Mark Heart Rhinestone Necklace

Q: What design does the Chanel Coco Mark Heart Rhinestone Necklace feature?
A: This necklace combines Chanel’s Coco Mark motif with a heart design and rhinestone detailing, in a gold colour.

Q: How long is this necklace, and is it adjustable?
A: The listed necklace circumference is 40 cm. An adjustable length is not specified in the product information, so please contact A Retro Tale if you need confirmation before purchasing.

Q: What condition is this necklace in?
A: This pre-owned necklace is in very good condition, with light marks and scratches throughout the material. The hardware remains shiny with light scratches.

Q: Is this necklace made from solid gold, and are the stones diamonds?
A: The product information lists the colour as gold but does not specify the metal composition or purity, so solid gold should not be assumed. The decorative stones are described as rhinestones, not diamonds.

Q: What comes with this necklace?
A: A box and dust bag are included, as listed in the product information.

Q: Where was this necklace made?
A: The country of origin is listed as France. A production year is not provided in the product information.

Q: Can I wear this necklace in the shower or while exercising?
A: Remove it before showering, swimming or exercising. CHANEL advises avoiding water and protecting costume jewellery from knocks and scratches. Apply perfume and make-up before putting the necklace on.

Q: How should I clean this rhinestone necklace?
A: Gently wipe it with a soft, dry cloth to help preserve its shine. Do not use water, soap, detergents or chemical cleaning solutions. If it gets wet, carefully dab it dry with an absorbent, lint-free cloth.

Q: How should I store it, and can the finish change over time?
A: Store the necklace separately in its dust bag to minimise contact with other jewellery, away from moisture and prolonged sunlight. CHANEL notes that costume jewellery can develop a natural patina over time, depending on wear and care.